We provide value-added logistics services subject to the customer’s requirements. Please contact our Container Sales experts for more information.

We are usually able to provide a survey service on behalf of customers subject to the pick-up location. Please contact our Container Sales Team for more information.

Depending on the delivery address, we can engage our depot/logistics partners to move the units via road/sea. Please note, this would incur additional costs.

We accept payments in USD for international business or in EUR for bookings ex Europe.

USD invoices to be paid to the Bank of America in New York. EUR invoices to be paid to the Bank of America in London.

We accept two methods of payment, ACH and Wire Transfer.

We require payment in USD via wire transfer into our USD Bank Account, the details of which you can find on our sale invoices. On exceptional occasions, a request can be made to the AVP via your Sales Manager for a sale release to be activated based on providing a copy of the payment remittance from your bank.

We accept payments in USD/EUR/GBP (subject to booking conditions). Please contact our Container Sales experts for more information.

Unfortunately, we do not offer this payment option at the moment. All payments must be to the bank account listed on our sale invoices via wire payment.

Our system does not generate a credit note but updates the original invoice by deleting containers that have been canceled and adding the “new” corrected sale price.

Generally, our Temperature-Controlled Containers can maintain safe set point temperatures from -30 to +35 degrees celsius. Much will depend on ambient conditions like temperature and humidity, the type and condition of the product being loaded and the overall operation of the units. Please contact our team for more information.

Only when it’s loaded at a proper loading bay from a warehouse with identical temperatures. Pre-cooling a Reefer Container will actually have a reverse effect when cargo is loaded in higher surrounding temperatures than the internal temperature from the Temperature-Controlled Container. Humidity always travels to the coldest point in an area, which is in this case inside the Reefer once the doors are opened. The high humidity level will delay the desired decrease in temperature as when a cooling system is switched on, humidity levels will decrease before the temperature starts to decrease. Loading pre-cooled containers in high ambient areas, with set points lower than the ambient, can even result in Reefer containers not meeting the desired set points.

No, the cooling capacity is purely based on the capabilities/characteristics of the refrigerant being used. The type of refrigerant defines the capacity.

No, the phrase “a Reefer is a hotel, not a hospital” is well-known. Although real life is different, Reefer Containers are actually not designed to pull down from high ambient temperatures to lower reefer set points.

Yes, this is possible. Also called “Track & Trace,” a device (modem) can be installed easily into the Reefer control box from the machine, and the end-user can subscribe directly with the provider.

No, a Reefer is fully electric and needs an external power source to operate such as shore power, aggregate etc.

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